A shipment was scheduled for destruction in Qatar port when the authorities detected a microbe in the products. The importer tried to understand the reasoning and they couldn’t find any solution for this issue, RAQAM was brought on board after all other solutions expired.
RAQAM analysed the situation and found out there is a proven acceptable limit for this microbe in international regulations. RAQAM took over the communications with the concerned authorities and successfully obtained the approval for a retest based on the international regulations’ findings. After the test results came through, the microbe was within the limits and the shipment was released.
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